cloudspire Terms of Service

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Welcome to cloudspire. The following Terms of Service ("Terms") set out the rules that apply when you visit, browse, or purchase from cloudspire's website, mobile platform, product catalog, and customer support channels. By using our platform or completing a purchase, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

When you access or use any service offered by cloudspire, you confirm that you have reviewed, comprehended, and consented to these Terms together with every law and regulation that applies to you. Should you disagree with any portion of these Terms, you may not use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be 18 years of age or older, or have reached the age of legal majority where you reside.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, and non-commercial purposes. The following activities are not permitted:
  • Submitting fraudulent orders or engaging in deceptive activity;
  • Deploying automated bots, scrapers, or similar tools to harvest product data or pricing without our consent;
  • Attempting to breach site security, data infrastructure, or user accounts;
  • Reselling cloudspire products for commercial gain without our express written authorization.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We strive to present accurate product images, specifications, nutritional facts, allergen warnings, and prices. Even so, typographical mistakes or stock discrepancies may arise on occasion.
• Price & Order Corrections: Where an evident pricing or typographical error occurs, cloudspire may correct the mistake and amend or cancel any affected order before it ships, refunding any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally vary slightly in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the labels on product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraud or a violation of these Terms.
• Payment Processing: All payments are protected with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact support@cloudspire.monster within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

Every original element on cloudspire's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to cloudspire and is safeguarded by international copyright, trademark, and intellectual property laws. Reproducing or distributing this material without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, cloudspire will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our total aggregate liability will not exceed the amount you actually paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict of law principles. Before pursuing any formal action, you agree to submit any dispute or claim relating to these Terms or your purchase to cloudspire's support team so that we may attempt an informal resolution.

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9. Changes to These Terms

cloudspire may revise or update these Terms at any time. When changes are material, we will announce them by publishing the revised terms on our website. If you continue using our website or services after an update takes effect, you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: cloudspire
• Customer Support Email: support@cloudspire.monster
• Customer Support Phone: 16055088090
• Physical Business Address: 10472 CALICO PINES AVE # A, LAS VEGAS, NV 89135, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST